Reviews

We have built a good reputation through happy referrals from customers like you! Check out what people have had to say, and if you would like to share your own experience, you can leave a review here.

Highly Rated Reviews
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Lee Green
5.0
11th November 2024

Excellent service again

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Shiraaz Parwez
5.0
7th November 2024

All round amazing service. Quick response and resolution to gas leak. Friendly, reliable and efficient team and would highly recommend to others. Thank you Ben, Shaun, John and Katie

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Steve bott
5.0
4th November 2024

Having checked out reviews for various heating providers we decided to use BK Plumbing & Heating and weren't disappointed. They responded quickly to our enquiry and Ben did a fine job installing the new boiler. Also a very tidy piece of brickwork filling in the void left by our old boiler. Would definitely recommend.

Karen Closs
5.0
16th October 2024

British Gas let us down badly on all…

British Gas let us down badly on all aspects of servicing & repairs. Ben & his colleague John have been 100% honest, reliable & we would highly recommend. We now use them for plumbing too. Fantastic bunch. Thanks to all at Bk.

Colin
5.0
15th October 2024

top service

top service, a very pleasant polite engineer

Cheryl Higgins
5.0
13th October 2024

Top service.

I boooked, two boiler services mine & my mum's. I needed to be present for both. BKplumb went out of their way to bring it in on one day & fixed mum's boiler that had an emergency issue on that same day. Can't fault this service. Big thanks to Abbie & John.

Marion Whittle
5.0
5th October 2024

Great reliable prompt service

Called Ben with my dilemma he said office would call to book me in, they did! Ben came out that same afternoon , fetched required part and fixed the problem. Excellent , reliable and professional service: A rare thing these days.

Mr & Mrs Pancholi
5.0
4th October 2024

Used BK Plumbing before

Used BK Plumbing before, would use again, highly recommended

Kiran Parmar
5.0
1st October 2024

Very friendly

Very friendly. Got the job done nicely and everything is working fine again. I had an overflow problem from the bottom of my toilet. A new pipe was inserted. He kept everythign clean. Job done. Thank you.

customerDennis
5.0
29th September 2024

On time very helpful and John knew his…

On time very helpful and John knew his job Thank you

Robert Francis
5.0
26th September 2024

On time

On time, good workmanship, clean and tidy. 😜

emma k
5.0
20th September 2024

Easy to book

Easy to book, quick to respond, attended and located the issue and it was fixed promptly. Also, completed landlord check.

Wayne F.
5.0
13th September 2024

Friendly, efficient and a top top service.

Having used BK before - when we noticed a leak in our boiler cupboard, which was quite heavy, we called them and they came out straight away, they identified the problem quickly, it was the hot water expansion vessel. Being a household of 5, we need hot water! So they immediately went out and got the spare parts required and came back the same day to fix and replace. Friendly, efficient, and a good contact to have.

carol Inserra
5.0
13th September 2024

BK plumping recommendation.Turn up on time

Turn up on time, efficient and polite. I would highly recommend

Anon
5.0
26th August 2024

Excellent service

Excellent service Dealt with the problem quickly and efficiently

Michele customer
5.0
23rd August 2024

Top job well done

Top job well done. Friendly and helpful. Will definitely use again

Mrs Riley
5.0
19th August 2024

Excellent service.

Fast , efficient and extremely friendly service. Thankyou.

Richard Sharkey
5.0
9th August 2024

Brilliant service

Brilliant service. Came out quickly to an emergency, sorted the problem with no fuss and very reasonable price. Recommended.

Shane Ward
5.0
30th July 2024

Great install & accommodating neat and…

Great install & accommodating neat and tidy- fully recommend BK Plumbing & Heating

mark
5.0
25th July 2024

BK Plumbing were very professional

BK Plumbing were very professional, efficient and helpful

customer
5.0
10th July 2024

Very polite and responsive and quick to…

Very polite and responsive and quick to fix the issue. Thank you

Mrs Margaret Toyne
4.0
5th July 2024

Would have been 5 if I’d had a phone…

Would have been 5 if I’d had a phone call to say he was running late so had to come the next day.

Mukesh Pancholi
5.0
27th June 2024

Very professional service

Very professional service, plus job completion on-time and tidying up after.

JCEW Investments Ltd
5.0
17th June 2024

Turned up on time

Turned up on time. Engineer very pleasant. Very happy with the service

john ashford
5.0
29th May 2024

Used Ben and team for many years

Used Ben and team for many years. Fast and reliable.

Peter Moseley
5.0
25th May 2024

Superb company!staff are honest

Superb company!staff are honest, trust worthy!

Nigel O'Brien
5.0
23rd May 2024

Very helpful on an annoying fault

Very helpful on an annoying fault

Mr Edward Garlick
5.0
17th May 2024

BK Plumbing sorted out 2 issues for my…

BK Plumbing sorted out 2 issues for my elderly mother instantly, whilst delivering outstanding customer service. They were very professional, friendly and exceptionally helpful, bending over backwards to solve the issue. I have no hesitation in very strongly recommending them. An excellent company with great people. Well done and thank you.

LITTLE
4.0
16th May 2024

Good service and polite competent…

Good service and polite competent engineer attended.

ACES ELECTRIC
5.0
8th May 2024

BK Pluming above & beyond service & excellence

BK Plumbing came to my house for a problem with a toilet. They removed the toilet and found a bad wax ring. Chris & Bill went out of their way to do an excellent job and with great customer service. I don't know of anyone else I would call. I will always use BK Plumbing to do work at my house, and will always recommend them highly. The professionalism and service is unsurpassed.

Mubeena
5.0
30th April 2024

The engineer was brilliant explained…

The engineer was brilliant explained everything in detail did a great job Satisfied customer

Babu Gohil
5.0
23rd April 2024

Cistern issue with low water flow

John was great and he fitted the relevant part. The cistern is working well so far. Great chap with excellent sound advice.

Miss Dixon
5.0
22nd April 2024

Boiler cutting out

I had an ongoing leak for a while causing my boiler to cut out due to low pressure. The Engineer located problem immediately. Explained what was wrong. What could potentially go wrong and what he done. Affordable and reassured

David jones
5.0
7th April 2024

Excellent customer service from the…

Excellent customer service from the start. Engineer who done the job was pleasant and knew his job (Ben), would definitely recommend to family & friends.

robert parnell
5.0
31st March 2024

Very happy with the work that was done

Very happy with the work that was done, certainly recommend.

Hannah
5.0
29th March 2024

Brilliant service

Brilliant service, really appreciated how fast BK got back to me. The man that came round to fix the issue was absolutely brilliant and talked me through the whole process. Really impressed.

Elvis
5.0
13th March 2024

Excellent and friendly experiences I…

Excellent and friendly experiences I have had with BK plumbing. They are very professional and execute their job in a timely manner.

Joanne Merchant
5.0
7th March 2024

Very helpful staff and sorted out the…

Very helpful staff and sorted out the problem

Julie Stapleton
5.0
2nd March 2024

Next day appointment

Next day appointment, quick and efficient work done and extra advice profferred for a diy job I had planned. All in all a good experience with BK Plumbing and believe me I have experienced some less than careful workmen.

Daisy Richardson
5.0
29th February 2024

Work completed as said and priced well

Work completed as said and priced well. Would recommend.

Phil Timms
5.0
24th February 2024

Use them

Fast and efficient clean and tidy nice people will recommend

Barrie
5.0
22nd February 2024

Toilet repair.

Polite, friendly and efficient service from all members of staff. Many thanks for solving our toilet and kitchen sink problems. The plumbers went out of their way to help us. Would highly recommend.

lee green
5.0
22nd February 2024

Excellent service again

Excellent service again. Always on time and tidy.

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Jane Brown
5.0
21st February 2024

Fantastic service, engineer was very professional, pleasant and knowledgeable, he talked us through everything he was doing. Would highly recommend

Belinda Hamnett
5.0
19th February 2024

Excellent staff

Excellent staff, kind and knowledgable. Job well done. I would recommend this company to anyone

Sylvia Campsall
5.0
8th February 2024

Service our boiler & checked…

Service our boiler & checked everything including the gas meter .

Janet Garner
5.0
7th February 2024

Reliable friendly staff

Reliable friendly staff, heating now working as it should. I would have no hesitation recommending this company.

Michael Brice
5.0
5th February 2024

Prompt and efficient service.

Prompt and efficient service and helpful. Despite some staggered times (not of your doing) the plumber fitted in well and put in the hours.

Phil Moore
5.0
5th February 2024

Super fast availability and very…

Super fast availability and very reasonable price. Will definitely use again and highly recommend.

Dan
5.0
29th January 2024

We will only ever use BK!

We’ve had two visits now with BK, they are very professional and trustworthy. I will only use BK going forward with any plumbing works we need. They were tidy and thorough, I couldn’t recommend them enough!

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Paul Boustead
5.0
16th January 2024

Excellent response time (next day), really quick diagnosis and resolution - would highly recommend

Jas
5.0
14th January 2024

Very good with work done

They are really good and the plumber, John was really helpful explaining the issue and what had to be done. Re-piping work was done neatly and I was pleased with everything. Office staff were also very helpful.

Angie.C
5.0
29th December 2023

Excellent service

Excellent service, great quality, very friendly, both from the initial call to BK, down to the gentleman that did our service, very clean and efficient, thank-you, would highly recommend.

A Hart
5.0
27th December 2023

New radiators fitted

Job was carried out very professionally. I was kept informed that the date of the job had to be changed, which was no problem and I was appreciative of this. Workmen cleaned up after themselves and were polite.

Garry Smart
5.0
10th December 2023

First rate service

First rate service. They turned up at agrred time and were polite and respectful. When we had issues with equipment I supplied they wr'ere flexible and worked with me to resolve it. Exceptional work and left my house as they found it. Highly reccomend their serviced

John
5.0
3rd December 2023

Excellent Service

Service engineer was brillliant was not put off by the fact he had not seen this type of built in gas fire before stuck at the job untill completed. So gets top marks from me and will use this company again in the futur

John Lacey
5.0
3rd December 2023

Excellent Service

Service engineer was brillliant was not put off by the fact he had not seen this type of built in gas fire before stuck at the job untill completed. So gets top marks from me and will use this company again in the futur

Malcolm Laird
5.0
2nd December 2023

They did a great job

They did a great job replacing my toilet and back box containing the cistern after the previous one had leaked into my kitchen below creating a mess. They were polite, efficient and professional. Helyn the office manager was easy to deal with and responded to every query calmly and efficiently.

Roger Marriott
5.0
29th November 2023

BK Plumbing always carry out the work…

BK Plumbing always carry out the work to a high standard and are very competitive on price. They are my first choice for any plumbing needs.

Growth Partners ManagementLTD
5.0
6th November 2023

This company was amazing from start to…

This company was amazing from start to finish! Easy communication and service and overall job was on point! Thank you very much for helping be on such short notice. I will be sure to call again!!

Wilford
5.0
4th November 2023

Will use BK again for our regular bolier service.

Knowledgeable, competent and cheerful. We will use them again- which is maybe the most important point.

Mrs J. Goodson
5.0
2nd November 2023

Gas fire service

John came and serviced our gas fire. He did a great job, tidied everything up afterwards and was very friendly and professional. Would definitely use this company again.

Chris
5.0
1st November 2023

emergency plumber

Sent an emergency plumber around in a few hours to sort my leaking pipe. Reasonable rates.

Bill Chandler
5.0
31st October 2023

We had a washer leaking on our shower…

We had a washer leaking on our shower and then a leak in our kitchen sink .All on the same day. We rang and BK plumbing on a Sunday.Came out the next day as we explained we were going away. They came promptly All fixed, neat and tidy work, professional from start to finish. Highly recommend . Thank you

Lorraine Shuttlewood
5.0
31st October 2023

Simply The Best!

I highly recommend BK Plumbing! Our boiler ceased firing up soon after the recent floods and John from the team arrived promptly and sorted out the problem quickly and efficiently. Full of knowledge and advice. We shall always use their top notch service. 👌

Coz Muzyka
5.0
26th October 2023

A1, Professional & friendly.

Got the job done quicker than quoted, proffesional, flooring covered so no mess. Competitive pricing, very happy with the work completed, will definitely be using this company again.

Peter H
5.0
19th October 2023

Easy to book a service and efficiently performed

Easy to book a service and able to do the service on a date and time that was convenient for me. Engineer arrived on time and performed the service efficiently.

John Howells
5.0
18th October 2023

Thanks Ben for helping me reset boiler gas…

Thanks Ben for helping me reset my gas boiler. All done via the Internet, always have had great experience when Ben's team get to work.

Yolanda Barraclough
5.0
16th October 2023

Excellent service Ben sorted my…

Excellent service Ben sorted my plumbing for my new bathroom very happy! Alway helpful polite and a professional service would recommend BK Plumbing to all my friends and family.

Daniel Watt
5.0
13th October 2023

Good availability and fair price. Overall a good experience.

Ben and his team were able to price the works in a rapid manner and get a date fixed to carry them out once the quote had been accepted. Price was fair. Happy with the new boiler installed.

Fenixassociates
5.0
11th October 2023

Professional and efficient service

I have been using BK Plumbing for boiler servicing and gas safety certification for a couple of years and I am very happy with the quality of service. The office staff are friendly and professional and appreciate having the same knowledgeable and helpful gas engineer every year.

Paula Reed
5.0
10th October 2023

A difficult project

Mine was a difficult project as it was for my nephew who has mental health issues. BK worked round all of that, making every adjustment to normal working practice necessary and even started work later to make the experience less stressful. The work was second to none and I would thoroughly recommend BK . I will certainly use them again for any work that I need doing

Tendi
5.0
6th October 2023

Boiler issue was resolved quickly and…

Boiler issue was resolved quickly and they were able to come at short notice

Debbie Taylor
5.0
4th October 2023

Effective upgrade to central heating.

Paul arrived promptly and was polite and friendly. He was unable to do one of the jobs but I was given a second appointment the following week, when he solved the problem. I now have an up to date thermostat, timer and some other gizmo whose name I forget but I am confident that my central heating/hot water system is now working efficiently and - hopefully - more economically.

Samantha Green
5.0
2nd October 2023

Excellent service

Fantastic service from the guys, very happy. Danny’s pipework for my boiler was excellent, very neat and tidy. Both Ben & Danny were very professional and polite and did an excellent job. Would definitely recommend.

Sue from Quorn
5.0
29th September 2023

Quick response and fixed so well!

We had a leak through the ceiling, which we had had before and had recurred, so was particularly worrying. Communication after we rang BK was great. Paul came and found it very quickly and fixed it quickly too. He was very reassuring and did a great job. We are so grateful! We would definitely recommend BK Plumbing.

Mr David Bausor
5.0
29th September 2023

From start to finish all members of the…

From start to finish all members of the team came over very friendly,helpful and professional. No hard sell just help and advice, what a change in this day and age. No mess all ares cleaned up and rubbish taken away. Thank you and well done.

SamDuffy
5.0
28th September 2023

Excellent service

Excellent service. Had leak in roof space, called an emergemcy plumber and was ripped off. Paul from bk plumbers, found the leak, repaired a leaking overflow pipe and carried out boiler service at a very reasonable price. Would strongly recommend.

Helen Payne
5.0
26th September 2023

Always an excellent service

Always an excellent service. very happy to keep coming back and highly recommend. Thank you

Jo
5.0
15th September 2023

Great service

We had our boilers replaced by BK plumbing and they have just had their annual service . The engineers that came were lovely quick and tidy.

Vinny 4x4
5.0
15th September 2023

It has taken a long time to find a…

It has taken a long time to find a great plumber. Always a prompt and reliable service, thank you.

CORDELIA BAGWANDEEN
5.0
12th September 2023

'And they tidy up. well'

This company worked 2 days in our home. They were very motivated, they instilled trust and reliability. The work was to an extremely high standard. Done with curtesy and respect. Problem was dealt with promptly and with confident. We are extremely happy with the work and would not hesitate to recommend them. 'And they tidy up after themselves.'

Peter Gregory
5.0
11th September 2023

This is the second time we have used BK…

This is the second time we have used BK plumbing. On both occasions they dealt with our issues professionally and we highly recommend them.

M.
5.0
6th September 2023

Great service

Great service - easy and efficient. Turned up when we agreed and completed the work with no fuss. Felt could have been a little more competitive on pricing, but very happy the work I needed doing was done so smoothly.

Mr Palmer
5.0
29th August 2023

Domestic and commercial

Good service. Great set of guys. Had them in the past doing work at home but when I recently had an issue in my workplace they were brilliant and came and got matters sorted. Will use BK again for domestic and commercial jobs.

D Squires
5.0
31st July 2023

The engineer was on time and completed

The engineer was on time and completed the job in a professional manner and quick and efficiently and left the area clean and tidy.

Malcolm
5.0
21st July 2023

Local company very helpful

Local company very helpful, easy to book. Bill very reasonable, flexible able to amend appoint even on the day of appointment.

customer Barry
5.0
20th July 2023

Very impressed with this firm.

Very impressed with this firm. Did what I asked them for efficiently and professionally. Would definitely use them again and would certainly recommend them.

Cara
5.0
29th June 2023

Great service!

Great service! They came when they said they would. Friendly, quick and efficient service. All questions answered. No mess left behind. Excellent prices!

Phillip Montgomery
5.0
23rd June 2023

Perfect plumbers

They were quick and efficient, clean and reliable. Nothing was too much bother and they ensured that everything was done as we wanted. First class service which I would highly recommend!!

Paul Clarke
5.0
20th June 2023

Excellent service

The service engineer arrived at the agreed time and was well presented and polite. He quickly repaired the fault with my boiler and gave it a service. I will continue to use this company for all my boiler servicing and repairs

Alan Cesarano
5.0
19th June 2023

Great experience

Danny from BK Plumbing made a fantastic job of the pipework for our new sink, and went above and beyond with the work we needed doing in the bathroom. We’ll definitely use BK Plumbing again in the future, and recommend them 100%.

Neetu Sharma
5.0
4th June 2023

Danny

The services provided were fantastic, highly recommended. Danny was excellent and we are very happy with his top notch fittings.

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Nitu Sharma
5.0
4th June 2023

The services provided were fantastic, highly recommended. Danny was excellent and we are very happy with his top notch fittings.

Shane
5.0
25th May 2023

Quick and easy to get in touch with!

Quick and easy to get in touch with and have them out. The missus says the guy was super friendly and even had a little classic humour.

Phill
5.0
24th May 2023

Problematic Old Boiler Replaced with New One

Existing 9 year old Ideal boiler had needed topping up regularly for months but got to the point where it needed topping up daily and then stopped working completely. This is when I called BK Plumbing. 2 friendly engineers turned up and identified that the heat exchanger was leaking and a part of the boiler had become blocked by leak sealer. Unblocked which would keep the boiler going in the short term. Issue well explained and shown to me. Given two quotes for 2 different boilers. One Glo-Worm and the other Worcester. No pressure to commit to buying new boiler. After speaking to BK Plumbing for further advice between differences between the 2 boilers, I choose to go for the Worcester boiler. I was not pushed towards one particular boiler even though there was a price difference. Date booked for existing boiler to be removed and replaced with new Worcester boiler. 2 friendly engineers turned up on the day (different from the 2 that turned up to identify the existing boiler not working). Job completed the same day as agreed and they even amended the custom wooden box, which hides pipework under the boiler, to make it fit under the new one. All mess cleaned up inside and outside the house. Shown how boiler controls work including how to top up if required and new wireless thermostat control. All paperwork completed and handed over. Guarantee email and documentation came through a few days following boiler installation as I was told it would. Pressure still holding steady which means no more topping up the boiler and it's not as noisy as the old boiler which is a bonus. I will definitely be contacting BK Plumbing when the boiler service is due or if any other plumbing jobs crop up.

Bank Holiday Weekend Leak

We had a leak in one of our treatment rooms that urgently needed fixing ahead of the bank holiday weekend. We called and within a few hours our plumber arrived and addressed the issue. He was really friendly, professional and efficient.

James Fieldsend
5.0
17th May 2023

Will call again if I need a plumber in Loughborough

Fixed my leak on the day nice and quickly. Also swapped my pointless non-return valve out for an isolator, so I'll be better able to fix issues myself in future. The chap was nice and put up with my loud dog and baby.

Ameir Mahgoub
5.0
16th May 2023

Great job

Reliable, on time and did the work to a high standard - also very responsive via email. Engineer was friendly and professional.

Donna
5.0
16th May 2023

Really quick and efficient

Really quick and efficient. excellent service from Ben and the staff in the office. Would Reccomend

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Donna Faville
5.0
9th May 2023

Great service and efficient. the first workman who turned up wasn't amazing but Ben came out straight away and fixed it. Will be using them again.

ben field
5.0
4th May 2023

Highly Recommend

I know little about plumbing/heating systems and was therefore skeptical of anyone coming round and giving me a quote. Ben came to evaluate my system, very open as to what was needed, never put any pressure on me to commit, came back with a reasonable quote. The team that came to install the system completed on the scheduled time, very open to talking through what they were doing, walked me through what to expect. They left no mess, continually cleaned up after themselves, and the problems they did experience they were open about them and dealt with them in a timely manner. Would highly recommend Job - Remove old heating system, install a new one and relocate the boiler from downstairs to upstairs.

Tom Marsland
5.0
2nd May 2023

Great service

Great service, went above and beyond to fit my boiler and fix my toilet. Would recommend for any plumbing jobs.

raj
5.0
2nd May 2023

Ben and his team delivered a fantastic…

Ben and his team delivered a fantastic service throughout our renovation. I would definitely recommend his service to family and friends.

Nigel Herrington
5.0
26th April 2023

5 ☆ services in all respects ...

I have nothing but praise for this company from the first time I had need of their services on 21st December 2020 to the second time on 17th April 2023. Ben & Lewis were most swift & attentive / a credit to their company on the first occasion, as were Abbie & John on the second. I have no hesitation in vouching for this company - 5 ☆ services in all respects. Thank you one & all. Nigel Herrington 26th April 2023

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Kieran Pawley
5.0
24th April 2023

Excellent Service, Quick and Easy booking. Would highly recommend!

Roy Newport
5.0
17th April 2023

A prompt, efficient response to my initial enquiry.

My initial contact was dealt with promptly. An appointment was made and the engineers attended when expected, did the work, cleaned and tidied up and left the room neat and tidy. They were also happy to answer some questions for us which helped us to clarify some future heating needs.

Mrs H
5.0
14th April 2023

I only wished I had rang sooner!

I rang in the hope of getting someone around to repair our toilet within a week or so and was pleasantly surprised they were able to send someone that very same day. John was friendly and professional and actually had the parts on him and repaired the toilet within an hour! I was pleased with such a quick turnaround and over the moon with having a working toilet again after months of fighting with it. I only wished I had rang sooner!

Chris Dunsmore
5.0
7th April 2023

Easy contact and we received an email…

Easy contact and we received an email confirming with a time and job number.The guys were here within 2hours.Great service

Deanne Hall
5.0
6th April 2023

The plumbers that attended were polite…

The plumbers that attended were polite and quietly got on with the job. They were also very tidy, and we barely knew they were here.

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Devesh Bulsara
5.0
3rd April 2023

Ben and his company have done a brilliant job on replacing a faulty back boiler and fitted a combi replacement they Correctly fitted a flu, flushed out the existing radiators, sorted out the pipework and generally did good clean brilliant job of it all. Well done Ben and your team. Would definitely use again.

Michelle Neale
4.0
25th March 2023

Great service

Really pleased with the quick & professional service , from the original quote And installation, everything was smooth and carried out with care and attention . Highly recommend.

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Max Lin
5.0
22nd March 2023

It‘s important to professionally install an unvented cylinder and prioritise the customer‘s preferences on all aspects. Excellent team.

Tom Pocock
5.0
13th March 2023

Considerate engineers

Fitted new boiler. Neat and tidy work. Very considerate of my elderly parents.

Mr Hughes
5.0
9th March 2023

Quick competitive quote for work…

Quick competitive quote for work required. Then a repair with in a couple of days.

Smooth Lettings
5.0
8th March 2023

Ben and the team are super-quick

Ben and the team are super quick, highly professional and incredibly reasonable on their prices which is why we choose to recommend them to hundreds of landlord clients. Thank you to Ben & the team for your great service.

AP
5.0
2nd March 2023

Good clean and neat workers

Good clean and neat workers, very pleased. Ellis and Danny started on the planned date and were both polite and hardly knew they were here as there was very little noise during the replacement of my old boiler. Would definitely recommend BK.

Dom
5.0
24th February 2023

New boiler and radiator

We had it down as a new boiler and radiator, and that is exactly what they did. When we had a new boiler in our last place (with a different company), there was a mess left along with damage to the wall. Not with these guys. Tidy and top standard, Ellis went through the Nest system and even went the extra mile!

Carol Robb
5.0
17th February 2023

I rang to ask if a boiler flue…

I rang to ask if a boiler flue extension could be fitted to my Worcester boiler and within a couple of days, Ellis came to fit it for me. He did a great job and has solved the problem I had with the carport roof being too close to the outlet. Thank you...you've saved me the expense and disruption of having to have the carport dismantled and rebuilt.

kathy
5.0
26th January 2023

Always helpful and gets to job as…

Always helpful and gets to job as quickly as he can. I trust his work and advice. Fair and competitive price.

Mrs J Brookes
5.0
20th January 2023

From start to finish was amazing so…

From start to finish was amazing so clean workmanship I would highly recommend that anyone that has these they are amazing

Robert Edgerton
5.0
15th January 2023

New Boiler

Boiler changed to combination boiler. Guys here for 2 days, brilliant job done and no mess afterwards! Brilliant service as always.

Mark Jackson
5.0
14th January 2023

Fast and professional

BK were quick to survey the job, very reasonably price, fitted me in within a few days and the lads did a fantastic job installing the new boiler. They left the house perfectly clean and tidy. I can't recommend BK Plumbing enough.

K N
5.0
10th January 2023

Very prompt and friendly.

Very prompt and friendly. The work carried out was clean without any sort of obstruction. Gave honest advice and went the extra mile for my elderly mother. Thankyou and will definitely be recommending you our family and friends...

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Ron Fletcher
5.0
8th December 2022

Our old (40 years) back-boiler exploded in Septenber 2021. We tried lots of plumbers, but they could not replace the boiler for at least three or four months!. - We eventually found Ben and, four weeks later, his team expertly installed our new boiler (in a different location. Just in time for winter! Excellent service. Great team. Polite and obliging. No mess left. Another happy customer! Recommended.

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Marlene Musson
5.0
20th October 2022

5 stars all the way, had a new boiler fitted. What a team - from John who came out and told me what the problem was, Danny and Ellis who did the installation and of course Ben who gave me the quote and organised the whole operation. So caring, understanding and very professional - thank you, so pleased and grateful. When the next job comes along you will be on speed dial.

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Carol Doyle
5.0
25th February 2021

Excellent service, Barry the Installer was very friendly and very professional, would definitely recommend this service.

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Mountsorrel Physiotherapy
5.0
15th February 2021

Highly recommend BK Plumbing & Heating Services! Looked on check a trade and contacted Ben regarding the issue with my boiler, displaying a fault code. Ben arrived on time, professional throughout and was very respectful in my home. There was no hard sell or ill advice. After Ben had inspected the problem, he advised that it would be better to liaise with the manufacturer direct to rectify the problem. As using a private plumber like him could cost more in the long run trying to rectify the issue, as there was no guarantee that a single part could fix the problem. My Ideal boiler was install by another local company in 2017, I was advised to not have a service for the first 5 years 'as it wouldn't need it'. Foolishly, I didn't question this and subsequently it has void my warranty. Luckily, I was able to reinstate the remaining warranty with Ideal (at a reasonable price) and have the boiler fixed and serviced. I am very grateful to Ben, for being honest about my options as customer. I believe many companies would have taken the alternative route for obvious reasons. Thank you for your time, input and advice for helping me sort this problem. Will be in touch, in a year for the annual service.

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Tracey Cooper
5.0
11th February 2021

5 stars is not enough for these guys, first class service and after care. Ben came out very quickly when my elderly, disabled fathers boiler decided to call it a day. Ben not only looked to see what the problem was he also took the time to show me and explain. He got straight on with ordering a new boiler and got my dad booked in quickly. We had the pleasure of 2 wonderful thoughtful young men who came a couple of days later to fit the new boiler. Ellis and Adam were amazing, they worked together very quickly and efficiently with minimum disruption and they were very considerate. Thank you Ben, Ellis and Adam I shall definitely be using you in the future and I highly recommend B K Plumbing and heating. 😊⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

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John Grant
5.0
30th January 2021

Very prompt response to our issue. Advised of options for repair / replacement with no pressure. Good lead time to job completion. Team worked tidily leaving area clean . Ensured all was working well and we were happy and informed before leaving. Wouldn't hesitate to recommend.

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J W
5.0
16th January 2021

Prompt, great service and knowledgeable. Job was done quickly and reasonably priced. Could not recommend enough !

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Claire Roberts
5.0
8th January 2021

Where do I start ? Our boiler went on the blink Boxing Day I called Ben after recommendation who came straight out to us without hesitation excellent prompt customer service gave us his expert knowledgeable advice and fitted us straight in and today his amazing team Ellis and Adam came and fitted our new boiler I have never had such lovely pleasant accommodating & hard working lads in my home the job they did was outstanding nothing was to much trouble!! I would recommend these 3 guys all day long reliable, genuine & so trustworthy I certainly won’t be using anyone else in the future apart from B K Plumbing!!

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Toni Clifford
5.0
19th December 2020

Ben’s helped me and my Dad a few times and he is great! Would 100% recommend him, fantastic service, trustworthy and great value. Thanks Ben!

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Chris Camp
5.0
18th December 2020

Called Ben to help with a Glow-worm Micron boiler that would not light. Ben helped me diagnose the likely cause over the phone and then ordered the parts, kept in touch and arrived a couple of days later. Changed the boiler fan and now have heating and hot water again! Great communication, friendly, knowledgeable and a fair price. Would definitely recommend.

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Helen Bagshaw
5.0
17th December 2020

Ben, was called urgently when my elderly relative realised her heating was off. He attended the same day. Was punctual kind and considerate. Heating all sorted. I recommend him. Ben is very professional.

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Susie Winter
5.0
11th December 2020

Great service moving a radiator in our lounge, very neat job! Would defo recommend

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Tim Hather
5.0
10th December 2020

Ben and his team replaced two radiators with towel radiators. The work was of an excellent standard and the price was very good value. I would definitely use Ben again and would highly recommend him.

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Dev Pank
5.0
24th November 2020

Called BK Plumbing & Heating at short notice, as I needed my boiler servicing. Ben managed to book me in at an early slot, which was greatly appreciated. Ben is highly professional, wore a face mask at all times whilst in my house, and left the area clean and tidy. No paperwork as everything was sent electronically via email. I would have no hesitation in recommending BK Plumbing and Heating.

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Helen Roxborough
5.0
24th November 2020

Great communicator, hassle free, great job done and a fair price. Totally recommend.

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Layton Brash-Staines
5.0
17th November 2020

Boiler broken down: friendly, fast, efficient service. Boiler issue diagnosis done over video call, and part ordered and fitted in the same day. Excellent service ***** high recommended.

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Areas We Cover

Should you need any of our services, one of our team can be on hand to help across any of these locations.

Nottingham
Loughborough
Charnwood 
Long Eaton
Ruddington
Barrow upon Soar

Clifton
West Bridgford
Castle Donington
East Leake
Bingham

Syston
Melton Mowbray
Quorn
Mountsorrel

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Registered Address: Heathcote Drive, Sileby, Loughborough, Leics, LE12 7ND. 01156 463 769

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