Reviews

We have built a good reputation through happy referrals from customers like you! Check out what people have had to say, and if you would like to share your own experience, you can leave a review here.

Highly Rated Reviews
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Bob Harget
5.0
3rd July 2025

Excellent . Very efficient and courteous service from start to finish. We have used them before and will definitely be using them again when the need arises. Very happy with the work carried out and the amount charged

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M H
5.0
27th June 2025

Came as arranged, worked hard and left everywhere lovely and clean. Friendly, helpful staff.

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helen davis
5.0
24th June 2025

Always impressed with BK Plumbing. More recently, I had no hot water. I rang up, and Ben and his team were around within 3 hours, all fixed and sorted . Can't ask for anything better. Always an excellent service thank you

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Anthony Welch
5.0
13th June 2025

We had BK Plumbing install a new boiler for us yesterday and we are highly satisfied with the excellent service we received. The price was very competitive too as are the future service cost. Many thanks Ben and Katie.

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Pam Marr
5.0
2nd June 2025

Absolutely no hesitation in recommending this company to others. Go above snd beyond, price fairly and are considerate and courteous whilst working in your home.

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Jo Walker
5.0
17th April 2025

Great service fitting my new boiler, friendly and efficient couldn’t ask for more. Would recommend to friends

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Andrew Minty
5.0
17th April 2025

Great service from start to finish, I contacted BK Plumbing with a boiler issue and they called me back within 10mins, The engineer came out and explained the issues and options to rectify this. It was decided that we needed a new boiler and various other components, they agreed to carry out the work whilst we were on holiday which was great as we came home to a finished job so no disruption to us. Couldn’t recommend them enough will definitely use again for any other plumbing issues we may experience. Top Job👍🏻

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Roger
5.0
19th March 2025

John did an excellent job as always, he arrived on time and serviced our boiler in the professional manner BK Plumbing provide. I would recommend BK Plumbing for all your plumbing requirements.

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Susan Wilford
5.0
19th March 2025

Consistently knowledgeable and competent. BK keep you up to date if there are any delays, all of which is so good and difficult to do. I wouldn't use anyone else.

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Jill Cottrell
5.0
25th February 2025

BK Plumbing & Heating are excellent they are the first company I have found to be friendly, helpful, reliable and knowledgeable when it comes to resolving central heating problems! I would definitely recommend getting in touch with them as I think you’ll be pleased you did! I certainly am.

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Garry Waters
5.0
24th January 2025

Fantastic service as per usual. I contacted Ben 8am to report that my boiler had a fault and that we had no heating or hot water, John arrived before 9am and the problem was sorted before 10am, what more can I say. Stay local, support your local tradesmen and you will get a service unrivaled by any of the big companies. A big thank you to BK Plumbing & Heating Services

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Peter Yarrow
5.0
22nd January 2025

Used BK Heating and Plumbing last year for gas fire service. Abbie in the office is super friendly & a pleasure to deal with. Service technician John came last year and this year. Very friendly, knowledgeable and helpful. Will definitely use BK again and recommend them to anyone. Great service, nice people.

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David Simpkin
5.0
8th January 2025

A fairly complicated replacement and update of inoperative heating system controls satisfactorily carried out. The 2 men who carried out the work were most efficient and helpful, and carefully cleared up any mess that was created. I would not hesitate to recommend their services.

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Sue Templeman
5.0
6th January 2025

Another excellent job by Ben and his team. Ben even gave up his Saturday to fit our new boiler as we were without heat and hot water! The boiler is great and everywhere was left immaculate.

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Hannah Colledge
5.0
13th December 2024

Great service

Nigel Herrington
5.0
23rd November 2024

Always a 5☆ experience...

I have absolutely no hesitation in recommending BK Plumbing & Heating Services 5☆ Ben has a smashing team, most personable, reliable & professional with a special mention to the ever present Abbie on the telephone & latterly to Sean, who was a pleasure to have in the home whilst attending to works yesterday - thank you one & all. Nigel Herrington 23.11.24

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Nigel James Herrington
5.0
23rd November 2024

I have absolutely no hesitation in recommending BK Plumbing & Heating Services - always a 5☆ experience. Ben has a smashing team, most personable, reliable & professional with a special mention to the ever present Abbie on the telephone & latterly to Sean, who was a pleasure to have in the home whilst attending to works yesterday - thank you one & all. Nigel Herrington 23.11.24

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Penelope Edlin
5.0
13th November 2024

Very pleased with the service received.

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Lee Green
5.0
11th November 2024

Excellent service again

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Shiraaz Parwez
5.0
7th November 2024

All round amazing service. Quick response and resolution to gas leak. Friendly, reliable and efficient team and would highly recommend to others. Thank you Ben, Shaun, John and Katie

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Steve bott
5.0
4th November 2024

Having checked out reviews for various heating providers we decided to use BK Plumbing & Heating and weren't disappointed. They responded quickly to our enquiry and Ben did a fine job installing the new boiler. Also a very tidy piece of brickwork filling in the void left by our old boiler. Would definitely recommend.

Karen Closs
5.0
16th October 2024

British Gas let us down badly on all…

British Gas let us down badly on all aspects of servicing & repairs. Ben & his colleague John have been 100% honest, reliable & we would highly recommend. We now use them for plumbing too. Fantastic bunch. Thanks to all at Bk.

Colin
5.0
15th October 2024

top service

top service, a very pleasant polite engineer

Cheryl Higgins
5.0
13th October 2024

Top service.

I boooked, two boiler services mine & my mum's. I needed to be present for both. BKplumb went out of their way to bring it in on one day & fixed mum's boiler that had an emergency issue on that same day. Can't fault this service. Big thanks to Abbie & John.

Marion Whittle
5.0
5th October 2024

Great reliable prompt service

Called Ben with my dilemma he said office would call to book me in, they did! Ben came out that same afternoon , fetched required part and fixed the problem. Excellent , reliable and professional service: A rare thing these days.

Mr & Mrs Pancholi
5.0
4th October 2024

Used BK Plumbing before

Used BK Plumbing before, would use again, highly recommended

Kiran Parmar
5.0
1st October 2024

Very friendly

Very friendly. Got the job done nicely and everything is working fine again. I had an overflow problem from the bottom of my toilet. A new pipe was inserted. He kept everythign clean. Job done. Thank you.

customerDennis
5.0
29th September 2024

On time very helpful and John knew his…

On time very helpful and John knew his job Thank you

Robert Francis
5.0
26th September 2024

On time

On time, good workmanship, clean and tidy. 😜

emma k
5.0
20th September 2024

Easy to book

Easy to book, quick to respond, attended and located the issue and it was fixed promptly. Also, completed landlord check.

Wayne F.
5.0
13th September 2024

Friendly, efficient and a top top service.

Having used BK before - when we noticed a leak in our boiler cupboard, which was quite heavy, we called them and they came out straight away, they identified the problem quickly, it was the hot water expansion vessel. Being a household of 5, we need hot water! So they immediately went out and got the spare parts required and came back the same day to fix and replace. Friendly, efficient, and a good contact to have.

carol Inserra
5.0
13th September 2024

BK plumping recommendation.Turn up on time

Turn up on time, efficient and polite. I would highly recommend

Anon
5.0
26th August 2024

Excellent service

Excellent service Dealt with the problem quickly and efficiently

Michele customer
5.0
23rd August 2024

Top job well done

Top job well done. Friendly and helpful. Will definitely use again

Mrs Riley
5.0
19th August 2024

Excellent service.

Fast , efficient and extremely friendly service. Thankyou.

Richard Sharkey
5.0
9th August 2024

Brilliant service

Brilliant service. Came out quickly to an emergency, sorted the problem with no fuss and very reasonable price. Recommended.

Shane Ward
5.0
30th July 2024

Great install & accommodating neat and…

Great install & accommodating neat and tidy- fully recommend BK Plumbing & Heating

mark
5.0
25th July 2024

BK Plumbing were very professional

BK Plumbing were very professional, efficient and helpful

Mrs Margaret Toyne
4.0
5th July 2024

Would have been 5 if I’d had a phone…

Would have been 5 if I’d had a phone call to say he was running late so had to come the next day.

Mukesh Pancholi
5.0
27th June 2024

Very professional service

Very professional service, plus job completion on-time and tidying up after.

JCEW Investments Ltd
5.0
17th June 2024

Turned up on time

Turned up on time. Engineer very pleasant. Very happy with the service

john ashford
5.0
29th May 2024

Used Ben and team for many years

Used Ben and team for many years. Fast and reliable.

Peter Moseley
5.0
25th May 2024

Superb company!staff are honest

Superb company!staff are honest, trust worthy!

Nigel O'Brien
5.0
23rd May 2024

Very helpful on an annoying fault

Very helpful on an annoying fault

Mr Edward Garlick
5.0
17th May 2024

BK Plumbing sorted out 2 issues for my…

BK Plumbing sorted out 2 issues for my elderly mother instantly, whilst delivering outstanding customer service. They were very professional, friendly and exceptionally helpful, bending over backwards to solve the issue. I have no hesitation in very strongly recommending them. An excellent company with great people. Well done and thank you.

LITTLE
4.0
16th May 2024

Good service and polite competent…

Good service and polite competent engineer attended.

Stuart
4.0
16th May 2024

Good service and polite competent…

Good service and polite competent engineer attended.

ACES ELECTRIC
5.0
8th May 2024

BK Pluming above & beyond service & excellence

BK Plumbing came to my house for a problem with a toilet. They removed the toilet and found a bad wax ring. Chris & Bill went out of their way to do an excellent job and with great customer service. I don't know of anyone else I would call. I will always use BK Plumbing to do work at my house, and will always recommend them highly. The professionalism and service is unsurpassed.

Mubeena
5.0
30th April 2024

The engineer was brilliant explained…

The engineer was brilliant explained everything in detail did a great job Satisfied customer

Babu Gohil
5.0
23rd April 2024

Cistern issue with low water flow

John was great and he fitted the relevant part. The cistern is working well so far. Great chap with excellent sound advice.

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Areas We Cover

Should you need any of our services, one of our team can be on hand to help across any of these locations.

Leicester
Loughborough
Charnwood 
Long Eaton
Ruddington
Barrow upon Soar

Clifton
West Bridgford
Castle Donington
East Leake
Bingham

Syston
Melton Mowbray
Quorn
Mountsorrel

Copyright © 2025 – All Rights Reserved. Registered in England and Wales. Company Number: 13433049. VAT Number: 372522701 

Registered Address: 14 Heathcote Drive, Sileby, Loughborough, Leicestershire, LE12 7ND. 01509351047

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